Job Description:
We are seeking a highly motivated Credit Analyst to join our team. This role will be integral to supporting the Credit & Collections process for our US Animal Health customer portfolio. The ideal candidate will have strong experience in Accounts Receivable, Credit Management, and Collections along with proficiency in Excel and ERP systems (Oracle, SAP, etc.). The Credit Analyst will be responsible for setting credit limits, managing order releases, resolving disputes, and ensuring timely payments from customers.
Key Responsibilities:
- Credit Management: Establish credit limits for new and existing customers in compliance with company policies.
- Collections Process: Manage collections and follow up on overdue payments, disputes, and deductions.
- Order Management: Release orders on hold in accordance with company guidelines.
- Reporting: Prepare regular and ad-hoc reports related to customer collections for senior management.
- Customer Relations: Engage with key customers to resolve any payment issues, disputes, or delays.
- Collaboration: Work closely with the Customer Service and Credit Risk teams to resolve issues and improve customer experience.
- Compliance: Ensure adherence to SOX compliance and internal financial controls.
- Process Improvement: Assist with identifying and implementing process improvements within the Credit & Collections function.
- Other Duties: Support the Credit & Collections Manager with day-to-day activities and special projects as assigned.
Qualifications:
- 2-5 years of experience in Accounts Receivable, Credit & Collections, or related fields.
- Strong proficiency in Microsoft Excel (Pivot Tables, VLOOKUP).
- Hands-on experience with ERP systems (Oracle, SAP, or similar).
- Ability to establish credit limits and manage customer order releases.
- Strong knowledge of the Dunning Process and dispute management.
- Experience with SOX compliance and financial controls.
- Bachelor’s degree in Finance, Accounting, or related field preferred.
- Excellent communication skills (written and verbal) and a strong customer service orientation.
- Ability to handle a high volume of accounts and balance multiple priorities.
- Preferred: Experience in the Animal Health or Pharmaceutical industries.
